If you are noticing seemingly random RDS session freezing on Windows 10/11 clients, this registry key might help. It disables the UDP protocol for RDP connections, which Microsoft enabled by default since Windows 10 1809/1909. I have had this issue occur on Windows 10 21H2.

HKLM\Software\Policies\Microsoft\Windows NT\Terminal Services\Client

DWORD fClientDisableUDP 1

A reboot of the machine was not needed, after closing the RDP session and reconnecting, TCP was being used. You can check which protocol is being used by clicking the symbol at the top:

References:

https://www.michaelmaw.com/how-to-fix-remote-desktop-freezing/

https://community.spiceworks.com/topic/2269433-remote-desktop-randomly-freezes-up

Having two logins for the same user isn’t practical for both the user and administrator. That’s why you should use this guide to convert a cloud user into an Azure AD Synced user. Having an Azure AD Synced user is very handy, because the user can then use one password for all the services he might need, plus you can combine login with Seamless Signon.

So you basically have this user in the Cloud:

That should be replaced by this on-prem user:

First of all, make sure that the on-prem user is not being synced.

Then connect to Microsoft Online through PowerShell. If you don’t have the module, install it first (hit y twice):

Install-Module MsOnline

Connect-MsolService

Link the objectGUID with the immutableID of the Cloud user:

$upn = “aku.test@ajni.it”

The objectGUID needs to be in Base64 format.

$id = [system.convert]::ToBase64String((Get-ADUser -filter {userprincipalname -eq $upn}).objectGUid.ToByteArray())

Set-MsolUser -UserPrincipalName $upn -ImmutableId $id

Now move the on-prem user to an OU that is synced to the Cloud and run a manual ADSync:

Start-ADSyncSyncCycle -PolicyType Delta

The user is now synced:

References:

https://jasonhowe.net/2019/08/11/convert-office-365-user-from-cloud-to-ad-synced/

When trying to install the Teams system-wide on an RDS, you might get this error stating that no VDI environment was detected:

msiexec /i “Teams_windows_x64.msi” ALLUSER=1

This is because the installer checks if these registry entries are present on the system (Citrix or VMware):

HKLM\Software\Citrix\PortICA DWORD ALLUSER 1

So the solution is easy: just manually add the Citrix key you are good to go. Teams should work just fine on a RDS that is not provisioned by Citrix or VMware Horizon (why shouldn’t it?).

References:

https://www.masterpackager.com/blog/mst-to-install-microsoft-teams-msi-vdi-to-regular-windows-10

Having issues with print redirection on Citrix Workspace for Mac OS? Try installing the HP Color LaserJet 2800 Series PS print driver on your terminal server (Server 2019 and newer). It sounds dumb, but Citrix Universal Print Driver (UPD) uses Postscript data that is developed by HP. You can read more about this in the Citrix article at the end of the page.

To install this print driver, open printmanagement.msc on your VDA. Open up Print servers > Servername > Drivers > Add Driver

Select x64

And then Windows Update to check for drivers through Windows Update service.

If you don’t find the driver, manually download it through Windows Update Catalog, extract it with Winzip or 7Zip and select Have Disk…

https://www.catalog.update.microsoft.com/Search.aspx?q=HP%20LaserJet%202800

References:

https://support.citrix.com/article/CTX140208

Migrating the Citrix Site database to a new database server is pretty straight forward but needs to be planned since there is a downtime when making the switch.

First of all, take a backup of the database with SQL Server Management Studio and restore the database on the new server:

Select the file that has just been backed up.

Run a new query with CTRL + N and add the DDC’s (Delivery Controller) computer account:

create login [domain\ctx1$] from windows

Make sure the computer account has proper roles under Security > Logins > domain\ctx1$ > right click > properties (the computer account needs to have all permission ending with _ROLE in all three databases).

Step 1 is to remove the old database connection string:

Add-PSSnapin Citrix*
Set-LogSite -State Disabled
Set-MonitorConfiguration -DataCollectionEnabled $false
Set-LogDBConnection -DataStore Logging -DBConnection $null
Set-MonitorDBConnection -DataStore Monitor -DBConnection $null
Set-MonitorDBConnection -DBConnection $null
Set-AcctDBConnection -DBConnection $null
Set-AnalyticsDBConnection -DBConnection $null
Set-AppLibDBConnection -DBConnection $null
Set-ProvDBConnection -DBConnection $null
Set-BrokerDBConnection -DBConnection $null
Set-EnvTestDBConnection -DBConnection $null
Set-SfDBConnection -DBConnection $null
Set-HypDBConnection -DBConnection $null
Set-OrchDBConnection -DBConnection $null
Set-TrustDBConnection -DBConnection $null
Set-ConfigDBConnection -DBConnection $null -force
Set-LogDBConnection -DBConnection $null -force
Set-AdminDBConnection -DBConnection $null -force

Step 2 is to check whether you are able to connect to the new database server. If that does not work, the SQL Server Ports (UDP 1434 for SQL Server Browser and a high port for the SQL server instance) need to be enabled in Windows Firewall. You might also need to enable TCP/IP in SQL Server configuration manager if you are using SQL Server Express.

$SQLServer = “ctxdb\sqlexpress”
$SiteDBName = “citrixsite”
$DBConnectSite = “Server=$SQLServer;Initial Catalog=$SiteDBName;Integrated Security=True”
Test-AdminDBConnection -DBConnection $DBConnectSite
Test-AcctDBConnection -DBConnection $DBConnectSite
Test-AnalyticsDBConnection -DBConnection $DBConnectSite
Test-AppLibDBConnection -DBConnection $DBConnectSite
Test-BrokerDBConnection -DBConnection $DBConnectSite
Test-ConfigDBConnection -DBConnection $DBConnectSite
Test-EnvTestDBConnection -DBConnection $DBConnectSite
Test-HypDBConnection -DBConnection $DBConnectSite
Test-LogDBConnection -DBConnection $DBConnectSite
Test-MonitorDBConnection -DBConnection $DBConnectSite
Test-OrchDBConnection -DBConnection $DBConnectSite
Test-TrustDBConnection -DBConnection $DBConnectSite
Test-ProvDBConnection -DBConnection $DBConnectSite
Test-SfDBConnection -DBConnection $DBConnectSite

Step 3 is to set the new database connection string

Add-PSSnapin Citrix*
$SQLServer = “ctxdb\sqlexpress”
$SiteDBName = “CitrixSite”
$LogDBName = “CitrixLogging”
$MonDBName = “CitrixMonitoring”
$DBConnectSite = “Server=$SQLServer;Initial Catalog=$SiteDBName;Integrated Security=True”
$DBConnectLog = “Server=$SQLServer;Initial Catalog=$LogDBName;Integrated Security=True”
$DBConnectMon = “Server=$SQLServer;Initial Catalog=$MonDBName;Integrated Security=True”
Set-AdminDBConnection -DBConnection $DBConnectSite
Set-ConfigDBConnection -DBConnection $DBConnectSite
Set-AcctDBConnection -DBConnection $DBConnectSite
Set-AnalyticsDBConnection -DBConnection $DBConnectSite
Set-AppLibDBConnection -DBConnection $DBConnectSite
Set-ProvDBConnection -DBConnection $DBConnectSite
Set-BrokerDBConnection -DBConnection $DBConnectSite
Set-EnvTestDBConnection -DBConnection $DBConnectSite
Set-OrchDBConnection -DBConnection $DBConnectSite
Set-TrustDBConnection -DBConnection $DBConnectSite
Set-SfDBConnection -DBConnection $DBConnectSite
Set-HypDBConnection -DBConnection $DBConnectSite
Set-LogDBConnection -DBConnection $DBConnectSite
Set-LogDBConnection -DataStore Logging -DBConnection $DBConnectLog
Set-MonitorDBConnection -DBConnection $DBConnectSite
Set-MonitorDBConnection -DataStore Monitor -DBConnection $DBConnectMon
Set-MonitorConfiguration -DataCollectionEnabled $true
Set-LogSite -State Enabled

In Step 4 Citrix services need to be stopped and started (Do NOT use Restart-Service!)

Get-Service Citrix* | Stop-Service -Force
Get-Service Citrix* | Start-Service

Step 5: Check if are connections are OK

Get-AcctServiceStatus
Get-AdminServiceStatus
Get-AnalyticsServiceStatus
Get-AppLibServiceStatus
Get-BrokerServiceStatus
Get-ConfigServiceStatus
Get-EnvTestServiceStatus
Get-HypServiceStatus
Get-LogServiceStatus
Get-MonitorServiceStatus
Get-OrchServiceStatus
Get-TrustServiceStatus
Get-ProvServiceStatus
Get-SfServiceStatus

Optionally, you can check if the new connection string is configured for every service that needs the database.

Get-MonitorDBConnection
Get-AcctDBConnection
Get-AnalyticsDBConnection
Get-AppLibDBConnection
Get-ProvDBConnection
Get-BrokerDBConnection
Get-EnvTestDBConnection
Get-SfDBConnection
Get-HypDBConnection
Get-OrchDBConnection
Get-TrustDBConnection
Get-ConfigDBConnection
Get-LogDBConnection
Get-AdminDBConnection

References:

https://support.citrix.com/article/CTX280675